Please use self-service first.
Product suitability, pricing, Network, labour hire, permits, inductions, evidence and common implementation questions should be answered on the relevant pages or by Ask ONE.
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Get the answer now. Contact a person only when the issue genuinely needs one.
ONE is being designed to answer the common product, pricing, Network, labour-hire, permit, induction and workflow questions through the website itself. Start with Ask ONE, FAQs or the self-guided product tour.
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PRODUCT QUESTION?Ask ONE before you contact a person.
Ask ONE →Ask about ONE Solo, pricing, labour hire, contractors, Network Assurance, permits, inductions, Work Clearance, records or how ONE would fit a work situation. The website should answer routine questions immediately.
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Most reasons for contacting us already have a faster path.
HOW DOES IT WORK?FAQs
Common questions about ONE, Solo, labour hire, Network, records and pricing.
Find the answer →WHAT DOES IT LOOK LIKE?Self-guided ONE tourClick through worker, sole-trader, host and Network scenarios.
Start the tour →WHAT WILL IT COST?Pricing + Fair-FitSee plans and the lowest-cost suitable arrangement.
See pricing →IS MY CURRENT PROCESS FRAGMENTED?Gap CheckComplete the self-guided check and continue into Value & Efficiency.
Start now →HOW DO CONNECTED BUSINESSES WORK?Network AssuranceSee principal, transport, contractor, supplier and labour-hire models.
Explore Network →READY TO CHOOSE?Pricing + Fair-FitSee the plans and the lowest-cost suitable arrangement before you register.See pricing →WHEN A PERSON IS ACTUALLY NEEDED
Keep human contact for the exceptions.
Examples include privacy or data-rights requests, accessibility issues that need individual assistance, legal or corporate correspondence, a security concern, or an unusual enterprise/partnership matter that cannot be resolved through the published information.